The Régie de l'énergie - Consumers - Distributors


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	Last update : 01/31/2022
	The Régie has jurisdiction over the electric power carrier and on the natural gas and electricity distributors. These utilities are: Natural gas Énergir http://www.gazmetro.com For the tariffs: http://www.gazmetro.com/en/residential/customer-centre/billing-and-pricing/pricing/ Conditions of Service and Tariff - Effective as of December 1, 2021 Conditions of Service and Tariff - Effective as of December 1, 2020 Conditions of Service and Tariff - Effective as of December 1, 2018 Conditions of Service and Tariff - Effective as of October 1, 2017 Conditions of Service and Tariff - Effective as of March 31, 2017 Conditions of Service and Tariff - Effective as of December 21, 2016 Conditions of Service and Tariff - Effective as of November 1, 2016 Conditions of Service and Tariff - Effective as of January 1, 2016 Customer services: http://www.gazmetro.com/en/residential/ Specific procedure governing the examination of complaints *(in French only)* Gazifère inc. http://www.gazifere.com/en/ For the tariffs: http://www.gazifere.com/en/your-account/manage-your-account/conditions-of-natural-gas-service-and-tariff/ Customer services: http://www.gazifere.com/en/contact-us/ Specific procedure governing the examination of complaints *(in French only)* Electricity TransÉnergie http://www.hydroquebec.com/transenergie/ For the tariffs : Hydro-Québec Open Access Transmission Tariff - 2021 Hydro-Québec Open Access Transmission Tariff - 2020 Hydro-Québec Open Access Transmission Tariff - 2019 Hydro-Québec Open Access Transmission Tariff - 2018 Hydro-Québec Open Access Transmission Tariff - 2017 Hydro-Québec Open Access Transmission Tariff - 2016 Specific procedure governing the examination of complaints *(in French only)* Exigences techniques de raccordement d’installations de client au réseau de transport d’Hydro-Québec (English version) Exigences techniques de raccordement de centrales au réseau de transport d’Hydro-Québec (English version) Limites d’émission de perturbations dans le réseau de transport d’Hydro-Québec (English version) Hydro-Québec www.hydroquebec.com/ For the tariffs: http://www.hydroquebec.com/residential/customer-space/account-and-billing/understanding-bill/index.html Electricity rates - Effective April 1, 2019 Rates chart Electricity rates - Effective April 1, 2018 Rates chart Electricity rates - Effective April 1, 2017 Rates chart Electricity rates - Effective April 1, 2016 Rates chart Addendum - juillet 2016 Customer services: http://www.hydroquebec.com/residential/index.html Conditions of Electricity Service respecting the conditions governing the supply of electricity: http://www.hydroquebec.com/publications/en/conditionselectricity/index.html Conditions of service - Effective April 1, 2019 Conditions of service - Effective April 1, 2018 Conditions of electricity service - Effective April 1, 2015 Addendum - september 2017 Addendum - march 2017 Addendum - july 2016 Specific procedure governing the examination of complaints Municipal or cooperative electric power system specific procedures Hydro-Jonquière Specific procedure governing the examination of complaints *(in French only)* Coopérative régionale d'électricité de Saint-Jean-Baptiste de Rouville Specific procedure governing the examination of complaints *(in French only)* Hydro Westmount Specific procedure governing the examination of complaints *(in French only)* Ville d'Alma Specific procedure governing the examination of complaints *(in French only)* Ville d'Amos Specific procedure governing the examination of complaints *(in French only)* Hydro-Coaticook Specific procedure governing the examination of complaints *(in French only)* Ville de Baie-Comeau Specific procedure governing the examination of complaints *(in French only)* Ville de Joliette Specific procedure governing the examination of complaints *(in French only)* Ville de Magog Specific procedure governing the examination of complaints *(in French only)* Hydro-Sherbrooke Specific procedure governing the examination of complaints *(in French only)* Petroleum Products The Régie de l'énergie publishes the weekly Bulletin d'information sur les prix des produits pétroliers. It presents the results of its weekly survey on the retail prices and the Estimated Minimum Price calculated by the Régie for each region in Québec. Useful Information - Petroleum Products
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