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The Régie has the authority to fix
the rates and conditions for the transmission of electric power
by the carrier and the distribution of electric power by the distributor,
after holding public hearings.
It also monitors the operations of
the electricity distributor to ascertain that consumers are adequately
supplied, and it monitors the operations of the electricity carrier
and distributor to ascertain that consumers are charged fair and
reasonable rates. It approves the electricity distributors' supply
plans and commercial programs. The Régie also approves investment
projects, the construction of immovables or the acquisition of assets
intended for the transmission or distribution of electric power.
The Act respecting the Régie de l'énergie gives Hydro-Québec
the exclusive right to distribute electricity throughout the territory
of Québec, excluding the territories served by a distributor
operating a municipal, cooperative or private electric power system.
Municipal systems also have exclusive distribution rights within
the territories they serve.
The Régie has sole authority
to examine consumer complaints about a decision rendered by the
electricity carrier or the electricity distributor concerning the
application of the rates or conditions of service. The carrier and
distributor are required to apply an internal complaint examination
procedure approved by the Régie.
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